Privacy Policy

Novae Systems ("Novae Systems," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at getnovaesystems.com, how we use it, who we share it with, and the choices you have. By using our website or submitting our forms, you agree to the practices described here.

Information we collect

We only collect information you choose to give us and a limited amount of anonymous usage data. Specifically:

• Information you submit. When you use our quote request or contact form, we collect the details you enter — your name, email address, and optionally your business name, phone number, current website URL, budget range, timeline, the service you're interested in, and any project details you share.
• Anonymous usage data. We use a privacy-focused analytics tool (Plausible Analytics) that measures aggregate traffic — such as page views and referring sites — without cookies and without tracking or identifying individual visitors.

How we use your information

We use the information you submit solely to respond to your inquiry, prepare a quote or proposal, provide the services you request, and communicate with you about your project. We use anonymous analytics only to understand how our website is used so we can improve it.

How your form data is handled

Our website is a static site with no database. Form submissions are delivered to us by email through a third-party form provider, Web3Forms, which transmits your submission to our inbox over an encrypted connection. We do not store your submission on the website itself. Web3Forms processes the data only to deliver it to us.

Sharing and selling

We do not sell, rent, or trade your personal information. We share it only with the service providers that help us operate — such as our form delivery provider and email provider — and only as needed to respond to you. We may disclose information if required by law.

Data retention

We keep the information you submit for as long as needed to respond to your inquiry and deliver services, and thereafter as needed for our legitimate business records. You may ask us to delete your information at any time (see below).

Your choices and rights

You can request access to, correction of, or deletion of the personal information you have shared with us by emailing hello@getnovaesystems.com. Because we don't use tracking cookies or advertising profiles, there is no ad-tracking to opt out of.

Third-party links

Our website and portfolio may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date above. Continued use of our website after changes take effect constitutes acceptance of the updated policy.

Contact us

Novae Systems is based in the Tampa Bay area, Florida. If you have questions about this policy or your information, contact us at hello@getnovaesystems.com or through our contact page.